Banner Bank, a regional player competing against industry titans like Chase and Wells Fargo, aimed to uncover and capitalize on commercial credit opportunities that larger banks might overlook. The goal was for Commercial Relationship Managers to effectively expand their portfolios by targeting potential clients in need of equipment finance, construction loans, and commercial real estate loans.
Banner Bank faced formidable challenges in a highly competitive banking environment marked by economic uncertainty and elevated interest rates, reminiscent of the difficulties seen in 2008-2009. With new commercial credit origination at an all-time low, the bank needed innovative strategies to outmaneuver global competitors and navigate a tough economic landscape.
Velocita Partners devised a comprehensive strategy utilizing LinkedIn® Sales Navigator. This plan involved training Commercial Relationship Managers to identify and map potential accounts within their territories and pinpoint viable connections to those accounts. Furthermore, Velocita developed processes for identifying and engaging new referral Centers of Influence (COIs)—key professionals like attorneys, accountants, and commercial real estate brokers who share Banner Bank's customer base. The training included tactics for maintaining ongoing engagement with these COIs to build relationships that yield consistent referrals, giving Banner Bank a competitive edge.
This yielded impressive results. On average, Commercial Relationship Managers targeting mid-market companies achieved a 44% increase in COI partners within their territories. This led to a 79% surge in referrals and a 34% increase in the qualified pipeline, significantly enhancing their commercial lending opportunities.
Velocita Partners gives us the competitive edge we need to win. Our commercial teams are uncovering connections our competitors don't know exist with their LinkedIn® Sales Navigator services. — Geoff Spencer, Associate Vice President
Despite stringent underwriting standards, rising interest rates, and an uncertain economic outlook, Banner Bank's Commercial Relationship Managers significantly enhanced their ability to generate a qualified pipeline. This success was largely due to their increased engagement with centers of influence and the productivity gains from automated workflows and processes facilitated by Velocita Partners. This case study underscores Velocita Partners' expertise in leveraging LinkedIn Sales Navigator to drive substantial business results.
For organizations seeking to replicate Banner Bank's success and navigate competitive and challenging markets, book a call with us to discuss if LinkedIn® Sales Navigator configuration and training could fit your go-to-market motion.
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